Even thou ANNA didn't make a sale by taking our watches for service she is extremely professional and courteous to us that now we feel comfortable making large purchases because we know she will take good care of us in the future .
Crap customer service... They don't answer the phone.
They never answer there phones. It seems like all the workers are sitting and once they do help there rude and very SLOW.
This was the second Kay jewelers we tried .The first Kay jewelers in mission valley was SOO terrible that we took the watches back from the lady and said no way.
This places sucks poor service repairs took my engagement ring to get soldered to join my wedding band I was promised it would be ready in 7 days I return to the store my rings we're not joined because the company oversaw the note for them to be soldered they were resent out being promised to be back a couple days later I then returned and my rings were never sent out then I was promised to be picked up and ready again by afternoon 16 days newly married and 16 days later my rings are still not ready they have no sympathy at all
Thank you Kay jewelers and ANNA at plaza bonita mall.
I purchased a mid price BULOVA watch from Kay jewelers a lil while ago and had to take it in for a new battery.Honestly ANNA gave us the best customer service possible and always called us with updates and sounded happy to talk to us
Kay Jewelers is a US Jewelry Store based in National City, California. Kay Jewelers is located at 3030 Plaza Bonita Rd #1226, National City, CA 91950, USA.
Please contact with Kay Jewelers using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Kay Jewelers opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Jewelry Store in National City